Privacy & Cookies policy
Please read our privacy policy, part of our terms of use.
We collect personal information about users in order to provide software services and to interact with and respond to users and also to organizations that is provided to on an organizational basis.
Examples of such personal information include information provided when you fill in forms on our website to register to use it, subscribe to our courses, answer tests and quizzes, post material, enter promotions, report problems with the site, request further services, etc. If you contact us, we may keep a record of that correspondence.
You are encouraged to review and update your personal information, as appropriate, at any time.
In addition, for the purpose of analyzing user trends and internet traffic (see the section about cookies and measuring website traffic below), we may collect details of your visit to our website, information about your computer, Internet Protocol (IP) address, operating system and browser, etc.
In the case of services provided on an organizational basis, for example where users redeem a coupon issued for their organization’s staff to use, we may report personal information about users to the organization’s administrators – for their own legitimate purposes and also for our own, including redeeming access coupon codes.
We reserve the right to collect any other information at our discretion, and to notify users of news and other important information via email.
Data storage
We will store your personal information on servers located at approved locations under contract to Data will be stored indefinitely and used for the purposes described in this policy.
Confidentiality and security
We will not disclose your personal information to third parties unless: you authorize us, or we are required to do so to enforce our terms of use or fulfil agreements with organizations that is provided to on an organizational basis, or when the certificate authenticity verification process necessarily reveals your certificate details to someone who knows your name and certificate verification number.
We strive to keep users’ personal information as secure as possible. However, as it’s impossible for any exchange of data to be completely secure, all transmissions of data are at users’ own risk.
We use cookies and similar technologies across our websites to improve their performance and enhance your user experience. In accordance with a new EU law that came into effect in May 2012, this policy explains the way in which we use cookies. By using sites you are consenting that we may store cookies on your computer or device in order to enable the functionality that we aim to provide.
What are cookies?Cookies are small pieces of information that are transferred to and stored by your browser on your computer. In no circumstances do we collect any data that is not directly related to the use of the website (for example, we do not record other sites that you have visited). The log files or any information they contain about your use of the site will not be made available to any third parties other than as anonymous usage statistics.
Certain cookies contain personal information – for example, if you do not log out using the “log out” button and close your browser, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.
If you want to find out more about cookies, or how to control or delete them, you can visit for guidance.
How do we use cookies?Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server and your browser configuration. This information is only used to help us improve the content, design and performance of the site, and is not linked to the identity of any individual user.
Also like most websites, we use a number of different cookies on our site – We use both session cookies and persistent cookies.
Session cookies We use session cookies to keep you logged in while you move through pages and services on our site, to enable you to complete transactions on the site and, for example, to pre-populate forms with information to save you typing in information that you have already provided. Session cookies have a short lifetime and will be deleted from your computer when you close your browser.
Persistent cookies.We will use the persistent cookies to enable our website to recognise you when you visit. If you select “Remember Me” when logging in to the site a persistent cookie will be stored on your computer or device that will remain live for 2 weeks so that the website can keep you logged in when using that browser on that particular computer or device until you choose to log out. If you do not wish for our website to ‘remember you’, you must ensure that you do not select the “Remember Me” checkbox.
Google analytics
We use Google analytics to analyse the use of this website. This analysis shows us which areas of the site are popular and those that are not often visited which helps us to use our website resources in the most effective way. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:
Links to other sites
In the event that provides links to other websites, we take no responsibility for their content or privacy policies. Users are encouraged to read their terms of use and privacy policies before opening any links.
Changes to this policy
We reserve the right to amend this privacy policy at our discretion at any time by displaying an amended version.